The way it works is to first request a Clean Out Bag from their site. Also, unless you take a screenshot of the text conversation, they can deny it ever happened. I know that has to be really disappointing with many companies!! If you disable this cookie, we will not be able to save your preferences. Where are all the black denim jackets?!). It was a process that took about a month. The attached tag said it originally cost $45! Major disappointment. It takes a couple months to even get your credit and when you buy womens clothes, half the time I was sent stained or childrens sized clothes, TWICE is a much better company. This is a unacceptable way to do business! But it gives them an "out" now and you can't claim the measurements were wrong. LOL I did try SF once and still want to write a post. I never thought of this as a potential problem in buying secondhand clothes online. Note the point where the two ends of the tape meet and write down that number. I measured myself so I knew the exact inches around my waist, thighs, etc. Im determined to find my perfect one! While its my usual size small, it was TIGHT! This year I made a conscious effort to live with only what I need and let go of what I no longer used. They listed two of the bags, and listed that they processed the following on the following dates:1. Measurements were inaccurate, high waist pants were listed as "super low" etc. Use their upfront calculator to see what items they take. Wonderful experience. When questioned I am given the response that the items were not in as good a shape as they wanted them to be. They will send you a postage-paid bag, and you simply stuff the bag with your gently-used clothing and place it in the mailbox. To learn more about reviews and trust on sitejabber.com, visit our. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All rights reserved. In order to activate it, you need to register on their site with an email address and the details provided on the prepaid shipping label. When I asked for proof why they did not take them in they said they had stains on them. The same goes for expensive, name brand clothes. Her work has appeared on FOX Business, Bloomberg, and Forbes. Especially when it comes to secondhand garments! I dont think its unreasonable to say that a fist-sized oil stain that does not come out in the wash should have been listed as a major flaw. As of this writing, it takes up to five weeks for a buyer to process your clothing. If you received a bag from a source outside of thredUP.com (such as from a family member or friend), you must activate it on their site. They accept 35,000 brandsand just like consignments shops and customers who shop on eBay and Poshmark, designer goods are usually worth more. I'm even seeing size large with bust measurements smaller than mediums. New customers get $10 in store credit when they claim the referrals! I ordered based on that size and when it came the tag on the item clearly states it was a small. But Ill keep looking elsewhere for one because now I know I would really love one in my wardrobe! I've ordered twice from this company and I have to say the clothing is not in barely used condition. While the fit was better than I pictured, the length was described as being 3 inches longer, which I would have liked so it would cover my butt when I sat down. Honestly, how often have you engaged a retailer regarding a problem with your purchase and received such efficient and comprehensive recompense? If I had done that, I would not have lost a $2500 purse. But you can save even more money by using a few other features. Also, their "purchase" practice is an awful scam. Maybe it was a speck of dirt or tiny stain on the sleeve. Plus, I wouldve only made $4 if I decided to go that route. The descriptions of the clothes are inadequate. I'm Erin. (I knowIm the rare woman who does not typically enjoy clothes shopping!). Buyer beware, do NOT BUY Rescue boxes! Stay away from this criminal enterprise! Now, time for the bad part. I ordered 7 items in my first thredUPbox (all pictured in this post)3 shirts, 3 pairs of pants, and one pair of neutral flats. 3. Twice misleading. , Its August 5-6 this year! They have offered a phenomenal deal for my readers! I wasted my time and all the clothing I submitted and SO DISAPPOINTED. I couldnt even touch it without being grossed out. Their bust measurements in particular seem to not match the listed size. I remember buying a sweater in size large once due to measurement based sizing when I needed a small. I've always figured they take measurements at thred up, because they are so often inaccurate. First off, payouts are very bad. your owners must be crazy. My take on this is if it's a 200 dollar cashmere sweater and the purchase price is under 10 dollars, a few pills on the fabric should be a non issue! I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. Do not use. 2023 Trustpilot A/S. They've stolen my clothing that they've had for 5 months! Login . If your height falls below that, look for a Short length of a jacket. I cannot even tell you how obsessed I am with this gray cardigan! But if you havent tried it because you dont think its your thing, I challenge you to give it a shot. But heck, if we encounteredthat everyday wed all be broke (and likely swimming in credit card debt). (and they deal in just women and kids clothing though, so men are out of luck) Is it worth it though? This skirt is so cute in person! and the length was too long. We also ensure all reviews are published without moderation. Whats The Deal With Clothing Care Symbols? Thanks so much, Anjanette! They process order for several days and then once they ship, which you pay 10. . Won't return emails so basically made off with hundreds of dollars worth of clothes. Sounds odd, but the pros are that you have the chance to earn some money on the gently worn designer items in your closet. If I could give thredUP a zero, I would do it. I was notified that this kit was processed on March 7th. Our start-up headquarters are located in downtown San Francisco with distribution centers all across the US. This gives current customers $10 for every referral. four bags of clothes, months gone by, nothing. My most frequented online secondhand retailer is thredUP so I thought Id share a recent haul and explain what went right and what went terribly wrong with some of these purchases. With so many cuts, colors, and options out there, this deceptively simple light wash denim one caught my eye. Every time I've purchased something from ThredUP the item description has been miles apart from what I received. I am ok with this because its still really pretty! Second. I guess they can not be trusted any longer. If you actually want to earn more than a few bucks from your clothes and believe its worth the time and effort, try the following options to sell. My parents taught me to shop the clearance racks. Live and learn! I have always been wary of online shopping since I cant try things on first, but its encouraging to read how successful you were! Of the other two excellent items that are described as no obvious signs of being worn or washed, one had what looked like a spaghetti sauce stain the size of a quarter, and the other had six different oil stains in two different locations. It's the best choice for your walletand the world. Absolutely absurd and horrendous customer service. For example: 25 inch bust instead of 32 and 33 on tops and sweaters. They were mostly popular brands, but more on the low-end such as Gap, Old Navy, and H&M. Without requiring a photo my CSR just went ahead and processed a full refund on the item! A friend just mentioned this the other day! With everything on one screen, I removed a few selections from this list and got only what I thought would be really useful and truly meet my needs. Its a topic Ive covered around here many times with tips on how to shop online when youre not the size of a model, save money and get cash back from online shopping, and also insider tips for thrifting online! thredUP has done a great job ensuring that only high quality pieces land in their inventory. But you can save even more money by using a few other features. Clothing faded or stained. I almost always sell on eBay first. Repeat the process with the other foot. Apparently they charge to take your clothes for consignment, charge for returns, eg, they are making a lot of green pretending to be green. You can then transfer it to your checking account. They are STILL processing my items. I'm truly impressed (obvi) and remind other reviewers who've left less than positive remarks, ThredUp is a SECOND HAND store and they process thousands (tens of thousands) of items so there are bound to be mistakes, but unlike other online retailers, ThredUp's customer service aims to please and make good on whatever issues you encounter. After they receive your bag it takes about one to three weeks for your Clean Out Bag to be sorted and listed online. Youll see the LUXE-brand payout percentage on the very right column. Get familiar with their popular brands and what style of clothing they sell. Products used:When I shop recycled clothing, I am not looking for the greatest deal. If you have a lot of items you need to get rid of, my advice is to stay as organized as possible so you dont get overwhelmed. I not only got rid of 40 percent of my things and moved into a smaller apartment, I thoroughly enjoyed the process and the outcome. If your items dont sell, you can opt for thredUPsReturn Assurance;if you want your unaccepted items back, you can pay $12.99 to ensure that you get them. Create three piles and sort out your items according to: When youre in the sorting stage, be sure to note the condition of the items as well. Not amazing finds, but good thrift store finds at reasonable prices. Or make a trip to your local consignment store instead. Its horrible. Theres no way I wanted to pay the fee to have them mail back the stuff I didnt want in the first place. Which should I trust? Do you need to have your items mailed back to you? do you have any conception of the degree of resentment held by consignors.? They are stealing from people. Hope that helps! Don't waste your time if you think you're going to make any money. I gained a significant amount of weight during my third pregnancy four years ago. From there you will see your cashout balance and have the option to transfer it to your PayPal. . We're happy to hear that the items arrived fast and in good condition, Stephanie! If youre experienced at selling to consignment stores, youll find that every now and then, pricey designer items wont be purchased because they already have too many in the store. Seaching such a huge database as ThredUp has is a big deal and their search engine is one of the few that returns ONLY what you've searched for - not a bunch of items that aren't your size, for instance; or a different color.
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